Page3. 职场英语: Speaking: Selling Your Product_职场英语_双语文档

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在这一页，我们听一段在贸易洽谈会上的谈话，这是一位销售人员和一位潜在客户在展台前的对话。听的时候，要特别注意这位销售人员对那位客户讲话的方式。她是如何鼓励这位客户购买她们公司的产品的？她用了什么技巧呢？

Listen to the following conversation at a trade fair stand between a saleswoman and a prospective client. The saleswoman is clarifying the terms of both delivery and payment to the prospectiveclient in a patient, non-confrontational way.

The sales pitch

Listen first and then read the transcript

What makes this interaction non-confrontational and successful?

Is it the intonation ?
Is it the way the saleswoman answers questions fully and anticipates what the client wants to know?
Is it the clear and accurate use of vocabulary?
Is it a mixture of all the above?

Glossary

non-confrontational (adj.)

不会产生冲突的

guarantee (v.)

保证

payment [´peimənt] n.支付；报酬；报偿 (初中英语单词)
accurate [´ækjurət] a.准确的；精密的 (初中英语单词)
mixture [´mikstʃə] n.混合；混合比；混合物 (初中英语单词)
client [´klaiənt] n.委托人；顾客 (高中英语单词)
delivery [di´livəri] n.送交；分娩；交货 (高中英语单词)
prospective [prə´spektiv] a.预期的；未来的 (英语四级单词)

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