酷兔英语

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  在工作中如何做出反馈呢?这需要对工作进展情况做出及时准确地判断,这样才能实现工作的短期和长期的目标。

  在这一单元中我们要学习如何有效地做出书面反馈,以及做反馈时所采取的步骤。读下面的短文,做一下拖拽匹配练习。
The first steps you need to take in order to produce written feedback is take notes during the meeting, but you should state this at the beginning and identify the reason for taking notes. You could check by asking "Is it okay with you if I take some notes to record what we're discussing, so we can both remember what we've agreed to and our next steps?" If taking notes makes you or the employee uncomfortable, you could record the meeting with a voice recorder or if this is still unacceptable, it could be better just to summarize the meeting afterwards. If you do take notes or make a summary, include the following:

·the date
·attendees
·key points and phrases the employee uses, (not necessarily quotes), including their own self-assessment
·key points and phrases you used yourself
·issues or points of disagreement, if any
·agreed summary and next steps

After the meeting, you need to create a development plan: this is a useful and important tool for considering skills or behaviour to work on in the future. You might need more time or additional information to develop the plan as a follow-up meeting. It should include the following:

·specific goals
·timeline
·action steps
·expected outcomes
·training required, if applicable
·practice required
·feedback required

The development plan can then be part of the employee's record and can be used to measureperformance improvements.

>
Glossary
identify (v.) 确定, 确认
self-assessment 自我评定
specific (adj.) 明确的
outcome (n.) 结果



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