| When you're giving or leaving messages, think about what the other person is listening to – you! You need to give clear and concise information so that your message reaches the recipient without losing any essential information and without being distorted. So, the next time you need to leave a message, try using the most important information, and don't worry about adding extra details. What does the message recipient need to know? Your name, phone number, maybe the company name and the reason for your call. Nothing more, nothing less – remember 'KISS': keep it short and simple! |
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