章节正文
Spanair was born inspired by the philosophy of providing the best quality in air transport service to all its passengers. After 20 years, the company is very proud to have consolidated itself as the first alternative in Spanish air transport.
The company's priorities are to offer the best levels of safety, punctuality, comfort and excellence in service. With 327 daily flights (42 charter and 285 scheduled), a fleet comprising 63 aircraft and 3,524 employees, Spanair is a dynamic company that relies on experience and constant growth.
When Spanair began its operations in 1988, it transported 454.624* passengers, with sales of 36 million Euros. In 2007 some 11.2 million passengers flew with the company and consolidated revenues for the Spanair Group, reached 1.171 million Euros.
In 1999, Spanair signed an agreement with the European AIRBUS to renew and increase the fleet with 45 aircraft from the A320 family. It was decided to name these aircraft after some of the Living Spanish Universal Figures including celebrities such as Camilo José Cela (Author), Plácido Domingo (Tenor), Juan de Avalos (Sculptor) and the "Marques de Samaranch" The honoree President of the International Olympic committee).
Punctuality is a priority for Spanair, as well as for its passengers. For this reason, since February 2001, it is the only Spanish airline offering a punctuality guarantee commitment on its domestic routes, in line with the idea of ensuring the highest quality service to all its passengers both in-flight and on the ground. The Punctuality Guarantee system rewards Business Avant travellers with an Avant electronic voucher that can be exchanged for another flight travelling in any class that the passenger chooses and on any Spanair domestic route within the Spanish Peninsula or the Balearic Islands. To receive a free ticket that is valid for any flight to or from the Canary Islands, two Avant electronic vouchers will be required. An electronic voucher will also be given to passengers who travel Economy class that entitles them to a 25% discount based on the online or published fare and valid for the next time they buy any domestic flight operated by the airline. These conditions apply if the aircraft doors close more than 15 minutes after the scheduled departure time due to reasons attributable to the airline.
As well as this, since the 10th of March 2008 Spanair launched its Spanairx4 product, which gives customers flying its domestic routes the option of choosing between four different flight classes: Business, Avant, Economy Plus and Economy. The company is thereby offering its passengers a time-saving product, which enhances flexibility and adds to the advantages offered by the four classes.
Spanair was awarded the ALPHA Excellence in Marketing, which honors the company's initiative towards their passengers and improvement of standards in quality of service. Spanair was also awarded with an ISO 9001:2000 certified Corporate Quality Program and became the first Spanish airline to receive an IOSA (IATA Operational Safety Audit) certification.
* Source Civil Aviation
Facts & FiguresNumber of aircraft: 63 (2008)
Aircraft types: Airbus A321, Airbus A320, MD82/83/87, Boeing 717 (livery Aebal, livery Spanair)
Hubs: Madrid, Barcelona
Number of employees: 3,524 (2008)
Passengers per year: 11.2 million (2007)
Sales revenue: EUR 1.171 million (2007)
Frequent flyer programme: Spanair Plus
Number of destinations: 34
Network strengths: Spain and Western Europe
Date of entry: May 1, 2003
西班牙航空公司从诞生之日起就秉承为所有乘客提供最高品质服务的理念。 19 年后，公司很自豪地成为西班牙首选的航空运输公司。
西班牙航空公司拥有超过 371 个日航班（46 包机和 325 个定期航班）和 超过3,652 名员工，是一家具有经验和规模持续扩大的充满活力的公司。
目前，西班牙航空公司共有 65 架飞机，包括 19 架 MD 83、10 架 MD 82、3 架 MD 87、5 架空客 321、15 架空客 320 和 4 架波音 717。 1999 年，西班牙航空公司与欧洲空中客车公司签订合同更新和增加了45 架 A320。 决定用一些在世的西班牙世界知名人物命名这些飞机，例如，卡米洛·何西·塞拉（作家）、多明戈（男高音）和萨玛兰奇（国际奥林匹克委员会主席）。
自 1988 年 3 月初以来，已有 7300 万名乘客乘坐过该航空公司的飞机，而 2004 年就有 800 多万名乘客选择了西班牙航空公司。西班牙航空公司的主要目标是基于安全、准时、机上服务和乘客关怀的高标准，为所有乘客提供高品质服务。
准时对于西班牙航空公司和乘客而言都是优先考虑的问题。 出于此原因，自 2001 年 2 月以来，只有西班牙航空公司在其国内航线提供了准时的保证承诺，确保为机上和地面的所有乘客提供最高品质的服务。
通过使用该系统，如果问题是由于西班牙航空公司造成的，飞机会最多在预定的起飞时间后 15 分钟内关闭，程序将是： 乘坐西班牙航空公司商务 Avant 舱的乘客将收到凭单，可以免票乘坐相同航线的另一架次飞机的同一等舱位。 对于乘坐经济舱的乘客，他们将可以获得乘坐同一航线任何舱等 25% 折扣新机票的凭单。
西班牙航空公司获得了 ALPHA 最佳营销奖，该奖项用于奖励航空公司在乘客关怀和提高服务品质标准方面所做的贡献。
事实和数字飞机数量： 65
航机类型： 波音 717、MD 87、MD 82/83、空客 320、空客 321
航空枢纽港： 马德里、巴塞罗纳
员工人数： 3652
每年乘客： 1072 万
销售收入： 16.5 亿美元
飞行常客计划： 西班牙航空公司奖励计划 (Spanair Plus)
目的地数： 38
航线网络优势： 西班牙和西欧
加入日期： 2003 年 5 月 1 日
关键字:双语阅读
生词表:
The company's priorities are to offer the best levels of safety, punctuality, comfort and excellence in service. With 327 daily flights (42 charter and 285 scheduled), a fleet comprising 63 aircraft and 3,524 employees, Spanair is a dynamic company that relies on experience and constant growth.
When Spanair began its operations in 1988, it transported 454.624* passengers, with sales of 36 million Euros. In 2007 some 11.2 million passengers flew with the company and consolidated revenues for the Spanair Group, reached 1.171 million Euros.
In 1999, Spanair signed an agreement with the European AIRBUS to renew and increase the fleet with 45 aircraft from the A320 family. It was decided to name these aircraft after some of the Living Spanish Universal Figures including celebrities such as Camilo José Cela (Author), Plácido Domingo (Tenor), Juan de Avalos (Sculptor) and the "Marques de Samaranch" The honoree President of the International Olympic committee).
Punctuality is a priority for Spanair, as well as for its passengers. For this reason, since February 2001, it is the only Spanish airline offering a punctuality guarantee commitment on its domestic routes, in line with the idea of ensuring the highest quality service to all its passengers both in-flight and on the ground. The Punctuality Guarantee system rewards Business Avant travellers with an Avant electronic voucher that can be exchanged for another flight travelling in any class that the passenger chooses and on any Spanair domestic route within the Spanish Peninsula or the Balearic Islands. To receive a free ticket that is valid for any flight to or from the Canary Islands, two Avant electronic vouchers will be required. An electronic voucher will also be given to passengers who travel Economy class that entitles them to a 25% discount based on the online or published fare and valid for the next time they buy any domestic flight operated by the airline. These conditions apply if the aircraft doors close more than 15 minutes after the scheduled departure time due to reasons attributable to the airline.
As well as this, since the 10th of March 2008 Spanair launched its Spanairx4 product, which gives customers flying its domestic routes the option of choosing between four different flight classes: Business, Avant, Economy Plus and Economy. The company is thereby offering its passengers a time-saving product, which enhances flexibility and adds to the advantages offered by the four classes.
Spanair was awarded the ALPHA Excellence in Marketing, which honors the company's initiative towards their passengers and improvement of standards in quality of service. Spanair was also awarded with an ISO 9001:2000 certified Corporate Quality Program and became the first Spanish airline to receive an IOSA (IATA Operational Safety Audit) certification.
* Source Civil Aviation
Facts & FiguresNumber of aircraft: 63 (2008)
Aircraft types: Airbus A321, Airbus A320, MD82/83/87, Boeing 717 (livery Aebal, livery Spanair)
Hubs: Madrid, Barcelona
Number of employees: 3,524 (2008)
Passengers per year: 11.2 million (2007)
Sales revenue: EUR 1.171 million (2007)
Frequent flyer programme: Spanair Plus
Number of destinations: 34
Network strengths: Spain and Western Europe
Date of entry: May 1, 2003
西班牙航空公司从诞生之日起就秉承为所有乘客提供最高品质服务的理念。 19 年后，公司很自豪地成为西班牙首选的航空运输公司。
西班牙航空公司拥有超过 371 个日航班（46 包机和 325 个定期航班）和 超过3,652 名员工，是一家具有经验和规模持续扩大的充满活力的公司。
目前，西班牙航空公司共有 65 架飞机，包括 19 架 MD 83、10 架 MD 82、3 架 MD 87、5 架空客 321、15 架空客 320 和 4 架波音 717。 1999 年，西班牙航空公司与欧洲空中客车公司签订合同更新和增加了45 架 A320。 决定用一些在世的西班牙世界知名人物命名这些飞机，例如，卡米洛·何西·塞拉（作家）、多明戈（男高音）和萨玛兰奇（国际奥林匹克委员会主席）。
自 1988 年 3 月初以来，已有 7300 万名乘客乘坐过该航空公司的飞机，而 2004 年就有 800 多万名乘客选择了西班牙航空公司。西班牙航空公司的主要目标是基于安全、准时、机上服务和乘客关怀的高标准，为所有乘客提供高品质服务。
准时对于西班牙航空公司和乘客而言都是优先考虑的问题。 出于此原因，自 2001 年 2 月以来，只有西班牙航空公司在其国内航线提供了准时的保证承诺，确保为机上和地面的所有乘客提供最高品质的服务。
通过使用该系统，如果问题是由于西班牙航空公司造成的，飞机会最多在预定的起飞时间后 15 分钟内关闭，程序将是： 乘坐西班牙航空公司商务 Avant 舱的乘客将收到凭单，可以免票乘坐相同航线的另一架次飞机的同一等舱位。 对于乘坐经济舱的乘客，他们将可以获得乘坐同一航线任何舱等 25% 折扣新机票的凭单。
西班牙航空公司获得了 ALPHA 最佳营销奖，该奖项用于奖励航空公司在乘客关怀和提高服务品质标准方面所做的贡献。
事实和数字飞机数量： 65
航机类型： 波音 717、MD 87、MD 82/83、空客 320、空客 321
航空枢纽港： 马德里、巴塞罗纳
员工人数： 3652
每年乘客： 1072 万
销售收入： 16.5 亿美元
飞行常客计划： 西班牙航空公司奖励计划 (Spanair Plus)
目的地数： 38
航线网络优势： 西班牙和西欧
加入日期： 2003 年 5 月 1 日
关键字:双语阅读
生词表:
- alternative [ɔ:l´tə:nətiv]
a.二中选一的 n.选择 四级词汇 - excellence [´eksələns] n.优秀；杰出；优点 四级词汇
- canary [kə´neəri] n.金丝雀 四级词汇
- discount [´diskaunt] n.&vt.(打)折扣 四级词汇
- livery [´livəri] a.有肝病征象的 四级词汇
- madrid [mə´drid] n.马德里(西班牙首都) 六级词汇
章节正文
京公网安备 11011202003401号
