Thai Airways International is Asia's leading airline, operating out of Bangkok, the indisputable
aviation hub of Asia and one of the world's most popular
tourist cities. Its founding
partnership with SAS in 1959 was one of the earliest airline alliances ever signed. After the first flight on May 1, 1960, passenger volumes have increased
tremendously, contributing to THAI's 33rd
consecutive year of
profitable operations in 1997. More than 15 million passengers have
experienced its Royal Orchid Service across 73 destinations in 35 countries. Within Asia, it now flies to more countries than any other airline, with convenient connections throughout Asia.
Wherever it flies, Thai traditions and culture fly with it. Each day, over 10,000 female passengers are presented with an orchid corsage before disembarking. Its Asian specialty meals and good wines are second to none, and its
traditional THAI 'wai' greeting has become legendary.
The new corporate vision statement, "The First Choice Carrier: Smooth As Silk. First Time. Every Time," is becoming a reality by establishing a common direction, cooperation, and sense of purpose throughout the company.
Facts & FiguresNumber of aircraft: 82
Aircraft types: A330-300, A300-600, ATR-72, B747-400, B747-300, B777-300, B777-200, B737-400, MD11
Hubs: Bangkok, Chiang Mai, Phuket, Hat Yai
Number of employees: 26,086
Passengers per year: 18.1 million
Sales
revenue: US$ 3.56 billion
Frequent flyer programme: Royal Orchid Plus (Gold, Silver)
Number of destinations: 60
Network strengths: Thailand, Japan, Germany, USA, UK, Hong Kong, Australia, Taiwan, Italy, Singapore
Date of entry: May 1997
泰国国际航空公司是东南亚的领先航空公司,在世界级的亚洲航空运输中心曼谷素旺那普机场进行业务经营。 在 1959 年与 SAS 建立合作伙伴关系,这是世界上最早的航空公司联盟之一。 该公司自 1960 年 5 月 1 日第一个航班起,乘客量增长很快。有 1800 多万乘客在 35 个国家的 73 个目的地(不包括曼谷和泰国)体验过其皇家风兰服务 (Royal Orchid Service),包括到欧洲、中东、印度次大陆、大洋洲、美国和非洲的。
泰国国际航空公司成功的关键是获得奖励的机上和地面服务、便捷的时间安排和按时。 公司致力于提供最高品质的服务,采用主动性网络管理,并通过增加服务价值来实现最佳的顾客满意度,以此继续提升泰国国际航空公司的信誉。
无论何时飞行,都在传播着泰国国际航空公司的传统和文化。 每天在飞机着陆前,都会为 10,000 多名女性乘客赠送一个兰花花束。 其亚洲专业美食和美酒独一无二,其传统的泰航"wai"欢迎仪式也享有盛名。
泰国国际航空公司的运营模式反映出其想成为"泰国一流的航空公司"的目标,这样可确保公司取得长期的成功。 公司为乘客在每个地点都提供具有"泰航体验"的热情服务,以提供便利,并为乘客带来超乎寻常的体验。
实际情况与信息飞机数量: 85
飞机类型: 波音 747-400、波音 747-300、波音 777-300、波音 777-200、波音 737-400、空客 A340-600、空客 A340-500、空客 A330-300、空客A300-600
枢纽运输中心: 曼谷、清迈、普吉、合艾
员工人数: 26435
每年乘客: 1790 万
销售收入: 47.3557 亿美元
飞行常客计划: 皇家风兰奖励计划(金、银)
目的地数: 73 个,不包括曼谷
服务国家: 35 个,不包括泰国
服务的大洲: 5 大洲
开始日期: 1997 年 5 月
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