C as a member of Ted's sales team.
24 When Carol first talked to Ted about her idea, he
A liked it because it was something new.
B had serious doubts about it.
C agreed to do some research for her.
25 How did Carol and Ted finance the start-up of their business?
A with a bank loan
B with a loan from their family
C with their own money
26 After they formed a company, what was the first thing they did?
A carry out market research
B start producing textiles
C open a showroom
27 What was their largest item of expenditure during the start-up?
A travel and accommodation
B premises
C training
28 Carol's main point about staffing is that
A training takes up too much of her time..
B the turnover is higher than she expected.
C it takes a while before new workers fit in.
29 Now the largest market for the company is
A Germany
B Scandinavia and Japan.
C the US and UK.
30 What does Carol regard as the priority for the future?
A to achieve a bigger turnover
B to maintain standards
C to open new workshops

Excise Nine

Question 23 - 30
 You will hear an interview with an HR director about the introduction of a new flexible working scheme.
 For each question 23 - 30, mark one letter A,B or C for the correct answer.
23 The main reason why ZSV introduced the flexible working scheme was
A to cope with social changes.
B to respond to market forces.
C to integrate new employees.
24 What is the main advantage of the scheme for ZSV?
A keeping existing staff
B recruiting new employees
C reducing the training bill
25 Most staff join the scheme to dedicate more time to their
A children.
B hobbies.
C education.
26 The old scheme was only available to
A female workers.
B non - managerial staff.
C long - term employees.
27 Sally thinks the most popular element of the scheme will be
A flexible hours.
B job - sharing.
C extended leave.
28 Most teleworkers keep in contact by using
A e - mail facilities.
B the telephone.
C video - conferencing.
29 What do managers find most difficult?
A delegating work
B keeping motivated
C managing time
30 Employees are selected for teleworking after an assessment of their
A home environment.
B job description.
C personal qualities.