E02 "Terror in San Francisco"
AUTOMATION: TERRAIN. TERRAIN. PULL UP!
NARRATOR: A final approach goes horribly wrong.
BEN LEVY: Just wondering how it's gonna end.
NARRATOR: The dramatic rescue in San Francisco is caught on camera.
BILL ENGLISH: They used the terms mass casualty event.
NARRATOR: The search for a cause...
ROGER COX: Bingo!
NARRATOR: ...divides air safety experts.
BILL BRAMBLE: ...the worst mode possible!
ROGER COX: I disagree.
NARRATOR: Was it the pilots, the plane or something else that doomed Asiana Flight 214?
BILL ENGLISH: The hard part is to say which one is the straw that broke the camel's back?